Valued First Exchange Bank Customers and Friends:
As surrounding states begin to detect cases of the (COVID-19) Coronavirus, First Exchange Bank would like to assure the communities we serve that steps are being taken daily at our locations to protect the health and safety of all customers, employees and visitors. The safety and health of our staff and community is always our top priority.
All our locations are operating with regular hours and staffing to meet the needs of our customers. No disruptions are anticipated at this time. As many businesses have, First Exchange Bank has a Pandemic Medical Risk Policy with steps outlined for actions, if the COVID-19 hits pandemic levels in our area. The goal of said policy is to maintain the same banking standards and service our customers are accustom to currently.
First Exchange Bank is continually monitoring the outbreak and all reports concerning protecting our staff and community. Based on CDC guidance we are asking our staff to take extra effort in sanitation of all locations. We have provided sanitation items to all locations, along with additional supplies if the situation arises to the need of a pandemic event. Employees have been instructed to wash their hands frequently, use hand sanitizer and sanitize all frequently touched items.
All First Exchange Bank locations are operating as normal, along with other methods including online banking, mobile banking, telephonic banking, ATM services, and drive thru services. Should you need assistance enrolling in any of the online or mobile services, call your local branch and we will be glad to walk you through the process.
Customer utilization of our drive thru facilities and electronic banking methods would greatly reduce the chance for the spread of the virus. As an added convenience the ATM at our White Hall Office accepts deposits.
We are urging everyone to follow the CDC guidelines to prevent the spread of the infection.
Thank you and don’t forget to wash your hands!