Customer Service Enhancement “ Transaction Cut-Off Extended” Submitted by Luke Medders | 2 / May / 2014
Most of our branches require transactions to be received before 2:00 p.m.; otherwise they are processed the next business day.
Effective February 16, 2010 transactions received before 4:00 p.m. will be credited on the current business day. Transactions after 4:00 p.m. will be processed the next business day.
This change was implemented to provide additional flexibility to our customers. As we strive to meet the needs of our customers “In Real Life”.