What’s new at First Exchange Bank

  • First Exchange Bank Promotes America Saves Week Everyday

    FEBRUARY 2011-First Exchange Bank is proud to add their voice to the nearly 1,000 organizations that encouraged Americans to save during America Saves week from February 20 -27.

    President and CEO Bill Goettel reported that “First Exchange Bank promotes savings everyday though services such as our student banking program.”

    “We have a program which places our employees in local elementary schools while encouraging students to begin a routine of saving at an early age” Goettel said.

  • First Exchange Bank Directors Attend Conference

    SEPTEMBER 2010- Several members of team First Exchange Bank attended the 9th annual CEO and Directors Conference sponsored by the Community Bankers of West Virginia. Attendees included Jim Boyers, Vice Chairman of the Bank’s Board of Directors, Bill Goettel, CEO, along with the following board members: Ade Neidermeyer, Jim Pitrolo, Jr. Kevin Wilfong and Bill Yoho.

  • Debit Card Enhancement

    JUNE 2010-We have once again listened to you, our customer. Your Debit Card transactions are being processed in “real time”.

    What does it mean to process in “real time”? When you use your debit card your account will be automatically updated for the amount of the transaction. No more guessing when a debit card item will clear your account.

    In addition your debit card will generally be updated immediately when you make deposits at First Exchange Bank during normal business hours. You no longer need to wait until the nightly processing for the deposit to be available.

  • 18th Annual Groundhog Day Breakfast-Focuses on “In Real Life” Solutions

    18th Annual Groundhog Day Breakfast—Focuses on “In Real Life” Solutions

    FEBRUARY 1, 2013—First Exchange Bank’s 18th annual Groundhog Day breakfast was a great success with “In Real Life” solutions and a Special Guest Speaker! The event is growing every year with a record 280 registered guests.

  • "Go Green and Think Pink" - Help Us Fight Breast Cancer

    Sign up for First Exchange Bank Online Statements today and we will donate $15.00 towards the fight against Breast Cancer.

    Are you tired of filing, shredding, recycling, or losing your paper statements? We can help! It is simple. Login to your online account:

    • Go to the “additional services” tab
    • Choose online statements
    • Review and accept the disclosure
    • Choose the account and date you want to access
    • The PDF statement will open in another window

    Online statements are:

  • New Online Banking Experience

    First Exchange Bank will deploy a new online banking experience on Tuesday, March 13, 2012 from 9:00 p.m. – 12:00 a.m.There will not be any downtime with the release and the benefits to our customers are numerous:

    At this time, we will be upgrading your online banking experience to an improved online banking home page and account history page.

  • Customer Service Enhancement “ Transaction Cut-Off Extended”

    Most of our branches require transactions to be received before 2:00 p.m.; otherwise they are processed the next business day.

    Effective February 16, 2010 transactions received before 4:00 p.m. will be credited on the current business day. Transactions after 4:00 p.m. will be processed the next business day.

    This change was implemented to provide additional flexibility to our customers. As we strive to meet the needs of our customers “In Real Life”.

  • Exciting Voice Response Changes Have Arrived

    We have implemented the new “FirstLink” telephone banking voice response system. As of the afternoon of February 10, 2009, when you call the voice response telephone number, you will need to enter the last four digits of your social security number as the PIN to access your account. To complete this upgrade, we reset everyone’s PIN to the last four digits of their social security number. If you have any questions, please contact your local branch.

  • First Exchange Bank Named Industry Leader

    The Independent Community Bankers Association (ICBA) has named First Exchange Bank as a “Top 10” industry performer in relation to equity.

    First Exchange Bank was recognized for posting one of the 10 best year-end performances in 2007 for ICBA member banks with $100 million to $250 million in assets. William Goettel, President and CEO of First Exchange Bank, reported that “there are approximately 850 banks in the United States in this category and we are honored to be in the top 10.”

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